The Thompson Okanagan Tourism Resiliency Program provides support to our tourism stakeholders within the Region including all 90 communities and Hamlets in the Okanagan, Thompson, Boundary, Gold Country, Shuswap, Similkameen, and Merrit Nicola regions, as well as the Syilx, Nlakápamux and Secwépemc Nations. Our efforts will include but not be limited to connecting businesses with information, advice, support and solutions, while building lasting resiliency practices for our industry. 

To execute our Resiliency Program, Thompson Okanagan Tourism Association has established several Program Advisors within our team. Our diverse group of Program Advisors will provide hands-on support in helping access the most appropriate resources and programs relative to your needs. In addition to the establishment of Program Advisors, Thompson Okanagan Tourism Association will be hosting a series of webinars to provide more wide-ranging insight on COVID-19. These webinars will answer more common questions and look at current best business practices and strategies in these unprecedented times.

Our Team

The Thompson Okanagan Tourism Association team is a diverse and committed group with varied backgrounds and capabilities. For our stakeholder’s convenience, we’ve managed to incorporate members into our response team with varying levels of fluency in languages other than English. These languages are Spanish, French, Hindhi, Punjabi, Italian, and Mandarin. While our office is operating remotely in adherence to the current provincial guidelines, you can be assured our team of tourism professionals will be thoroughly prepared and properly coordinated to execute the Tourism Resiliency Program initiatives and support industry stakeholders to their fullest abilities.

The Tourism Resiliency Program at Thompson Okanagan Tourism Association is lead by

Ellen Walker-Matthews

and the following team leads:

Jamie Bourne
Program Advisor Lead

Chelsea McGonigal
Communications Lead
Communications & Training Coordinator

Rob Grifone
Survey Lead
Crisis Management Coordinator